Privacy Policy for ONTrack Private Hire
Effective Date: September 5, 2024
At ONTrack Private Hire (referred to as “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, https://ontrackprivatehire.co.uk/ (the “Site”) or use our services.
1. Information We Collect
We collect and process the following information:
- Personal Information: When you book a vehicle or make an inquiry, we may collect your name, contact details (email, phone number), and address.
- Payment Information: We may collect payment details to process transactions related to our services.
- Technical Data: Information such as your IP address, browser type, operating system, and usage patterns are collected to improve our services and enhance user experience.
2. How We Use Your Information
We use the collected data for the following purposes:
- Service Delivery: To book and manage private hire vehicles, process payments, and communicate with you about your bookings.
- Improvement of Services: To enhance the performance of our website and services based on user behavior and preferences.
- Marketing: With your consent, we may send you promotional materials about our services or relevant offers. You can opt-out at any time.
- Legal Compliance: We may use your data to comply with applicable legal obligations.
3. Cookies
Our Site uses cookies to track browsing activity and enhance the user experience. You can control or disable cookies through your browser settings. For more details, refer to our Cookie Policy.
4. Sharing of Information
We may share your personal data with:
- Service Providers: Third-party companies that help us deliver services, such as payment processors or IT providers.
- Legal Authorities: If required by law or to protect our rights, we may disclose your data to government authorities or in response to legal proceedings.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or loss. However, no online data transmission is 100% secure. We encourage you to safeguard your personal information and use secure passwords.
6. Your Rights
You have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Correction: You can ask us to correct any inaccuracies in your data.
- Deletion: You have the right to request the deletion of your data in certain circumstances.
- Objection: You can object to the processing of your data for marketing purposes.
To exercise any of these rights, please contact us at contact@ontrackprivatehire.co.uk.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies.
8. Changes to This Policy
We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site after any changes signifies your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
ONTrack Private Hire
contact@ontrackprivatehire.co.uk
