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PHV Industry Trends in 2025: What Drivers Should Know

PHV Industry Trends: What Drivers Should Know ​

Knowing about PHV Industry trends is crucial for both newcomers or established drivers, as the PHV industry trends can give you a competitive edge and help you future-proof your career.

The Private Hire Vehicle (PHV) industry is undergoing a major transformation in 2025 with new advancements in technology, newer regulations, customer choices and the world’s joint shift towards greener transport.

At Ontrack Private Hire, we work closely with private hire drivers across the UK and keep our fingers on the pulse of the industry. In this article, we’ll walk you through the key trends shaping the PHV landscape in 2025 and how you can adapt to stay ahead.

1. The Electric Revolution

One of the most dominant PHV industry trends is the rapid move toward electric vehicles (EVs). With local councils and major ride-hailing platforms pushing for zero-emission fleets, drivers are largely switching to EVs over petrol or diesel vehicles.

What It Means for Drivers:

  • EVs are becoming more affordable and easier to charge.
  • Many PHV rental companies now offer EVs with insurance and charging support included.
  • Switching to electric may be essential if you want to keep working in urban centres like London, Manchester, or Birmingham.

2. Flexible Vehicle Rentals on the Rise

The “rent vs buy” debate continues to this day, but the 2025 PHV Industry Trends has clearly shown a shift in users opting for flexible renting plans, among new or part-time drivers.

Why Rentals are Booming:

  • No upfront deposit or loan commitments
  • Vehicles already licensed, insured, and compliant
  • Drivers can return or upgrade vehicles anytime

3. Increased Demand for Dashcams and Video Telematics

In response to safety concerns and insurance fraud cases, more drivers and fleet owners are adopting video telematics: dashcams and dual-camera systems that record road incidents and driver behaviour.

Why Is It Trending:

  • Protection from false accident claims.
  • Insurance discounts with video systems.
  • Greater accountability and peace of mind.

4. Stricter Regulations

Councils across the UK are tightening regulations for PHV drivers and vehicles to improve standards. These include:

  • Stricter vehicle age limits (e.g. 5 years for new PHV licenses).
  • Mandatory safeguarding and English language training.
  • Vehicle emission requirements, especially in CAZ areas.
  • Updated PHV licensing rules requiring consistent documentation and renewal checks.

Ontrack helps you stay on top of licence renewals, inspections, and paperwork.

5. Multi-App Driving Is the New Normal

Another big PHV industry trend is the rise of multi-app driving. Instead of sticking to just one platform (like Uber), drivers now juggle multiple apps such as Bolt, Free Now, or even delivery platforms like Uber Eats.

Benefits:

  • Reduces downtime during slow periods.
  • More control over your rates and schedule.
  • Greater income stability.

6. Customer Expectations Are Changing

Riders now expect more than just a ride. They want:

  • Clean, quiet, eco-friendly vehicles.
  • Professional, friendly drivers.
  • Punctual pickups and prime app experiences.

Ontrack ensures every car you rent meets these expectations, helping you stand out.

The PHV industry trends in 2025 all point toward one thing: adaptability. Drivers who embrace new technology, stay informed, and keep upgrading their skills and vehicles will be the ones who thrive.

Ontrack Private Hire is here to guide with expert advice, compliant vehicles, and complete support. Contact Ontrack Private Hire today to find your perfect PHV-ready vehicle and start earning smarter in 2025.

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